Terms and Conditions

Welcome to Sunrise Fixtures & Fittings Sdn Bhd’s website (“Website”). By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you must refrain from using the Website.

1. General Information

1.1 Sunrise Fixtures & Fittings Sdn Bhd (“we,” “our,” or “us”) was incorporated in Malaysia on 1996-03-25, with the registration number 0381097V / 199601008749.
1.2 Our business specializes in the sale of general clothing mannequins, salon furniture (including massage and tattoo chairs), hangers for all ages, and shelving units.
1.3 These Terms and Conditions govern the use of our Website, products, and services.

2. Use of the Website

2.1 By accessing this Website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2.2 The content provided on this Website is for informational purposes only. Unauthorized use, copying, or distribution of any material is strictly prohibited.

3. Products and Services

3.1 All product descriptions, images, and pricing are accurate at the time of publishing. We reserve the right to modify, discontinue, or replace products without prior notice.
3.2 Product availability is subject to stock levels. In the event of unavailability after an order has been placed, we will notify you promptly.
3.3 Customization requests for certain products, such as salon furniture or shelving units, must be confirmed with our team and may incur additional charges.

4. Orders and Payments

4.1 Orders can be placed through our Website or by contacting our customer service team at support@sffixtures.com or via WhatsApp at 01128078924.
4.2 All prices listed are in Malaysian Ringgit (MYR) and exclude applicable taxes and shipping fees unless stated otherwise.
4.3 Payment methods include online banking, credit/debit cards, and other modes specified on our payment page.
4.4 Orders will only be processed upon successful payment confirmation.

5. Shipping and Delivery

5.1 We deliver across Malaysia. International shipping requests must be coordinated with our customer service team.
5.2 Shipping charges and estimated delivery times will be provided during checkout. Delivery times may vary based on location and product availability.
5.3 Sunrise Fixtures & Fittings Sdn Bhd is not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

6.1 Returns are accepted within 7 days of receiving your order, subject to the following conditions:

  • Items must be unused, in their original condition, and with all packaging intact.
  • Proof of purchase is required.
    6.2 Refunds will be processed within 14 business days of receiving the returned item(s). Shipping costs for returns are non-refundable unless the return is due to a fault on our part.

7. Limitation of Liability

7.1 Sunrise Fixtures & Fittings Sdn Bhd shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
7.2 We are not responsible for errors in product descriptions or images that may occur due to technical or human errors.

8. Intellectual Property

8.1 All content on this Website, including text, images, logos, and graphics, is the property of Sunrise Fixtures & Fittings Sdn Bhd and is protected under applicable intellectual property laws.
8.2 Any reproduction or redistribution of content without prior written consent is strictly prohibited.

9. Privacy Policy

9.1 By using this Website, you agree to our collection, use, and storage of your personal data as outlined in our Privacy Policy.
9.2 We are committed to safeguarding your personal information and ensuring compliance with applicable data protection laws.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of Malaysia.
10.2 Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Us

For any inquiries or assistance, please contact us: